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Delivery Options

Free standard delivery to Europe for full priced Boots & Ankle Boots

Delivery to: France, Netherlands, Germany

Delivery to a home or work address

Find out more

Delivery to: Rest of Europe

Delivery to a home or work address

Find out more

Delivery to: Rest of World Delivery

Delivery to a home or work address

Find out more

Delivery to: France, Netherlands, Germany

Free standard delivery for full priced Boots & Ankle Boots

Delivery Options Cost How long will it take?
Standard FREE for orders containing full priced Boots & Ankle Boots. €6 per order for sale products/ product care only 3-7 working days
Express €10 per order 2-3 working days
Important information about Delivery
  • Orders placed after 1pm on Friday, Saturday, Sunday or on a UK bank holiday, will be processed on the next working day.
  • All parcels are fully traceable after despatch.
  • If you pay a delivery charge, and the goods were delivered to a destination within the European Union, if you cancel your whole order within 14 days after the day after you receive your goods, we will refund the Standard delivery cost. If you pay for an upgraded delivery, we will only refund the cost of Standard delivery.
  • Delivery of product care is chargeable unless these items are ordered with full price boots or ankle boots.
  • Exclusive of import duties and taxes where applicable.
  • We cannot deliver to PO Boxes.
  • Delivery times quoted are for in stock items. If you pre-order an item, the delivery time is from the date we expect to have the item in stock, as quoted at point of order.
  • If you’ve ordered both in stock and pre-ordered items, all items will be dispatched once the pre-ordered item(s) are in stock. If you would like to receive your items are soon as they are available, you can request separate deliveries for in stock and pre-ordered items by contacting us.

Christmas Delivery

To receive your DuoBoots on or before Christmas Eve, order by:

Standard Delivery Express Delivery Saturday / Sunday Delivery
UK Thursday 20th December - 1pm Friday 21st December - 1pm* *Where service is available Friday 21st December - 1pm* *Where service is available
Europe Tuesday 18th December - Midnight Thursday 20th December - 1pm* *Where service is available N/A
USA & Canada Sunday 16th December - Midnight Tuesday 18th December - Midnight* *USA only N/A
Australia Sunday 16th December - Midnight N/A N/A
ROW** Sunday 16th December - Midnight N/A N/A

* International Express service only available in USA, France, Netherlands and Germany

** Excluding Russia, Turkey, Falkland Islands where last order date is Thursday 6th December Midnight

eGift Cards

Monday 24th December 11am - Delivered by email by 6pm Christmas Eve

Express Delivery
UK Friday 21st December - 1pm
Europe Sunday 16th December - Midnight
USA & Canada Thursday 6th December - 1pm

Delivery to: Rest of Europe

Free standard delivery to Europe for full priced Boots & Ankle Boots.

Delivery Option Cost How long will it take?
European Standard FREE for orders containing full priced Boots & Ankle Boots. €15 per order for sale products/ product care only 3-7 working days
Important information about Delivery
  • Orders placed after 1pm on Friday, Saturday, Sunday or on a UK bank holiday, will be processed on the next working day.
  • All parcels are fully traceable after despatch.
  • If you pay a delivery charge, and the goods were delivered to a destination within the European Union, if you cancel your whole order within 14 days after the day after you receive your goods, we will refund the Standard delivery cost. If you pay for an upgraded delivery, we will only refund the cost of Standard delivery.
  • Delivery of product care is chargeable unless these items are ordered with full price boots or ankle boots.
  • Exclusive of import duties and taxes where applicable.
  • We cannot deliver to PO Boxes.
  • Delivery times quoted are for in stock items. If you pre-order an item, the delivery time is from the date we expect to have the item in stock, as quoted at point of order.
  • If you’ve ordered both in stock and pre-ordered items, all items will be dispatched once the pre-ordered item(s) are in stock. If you would like to receive your items are soon as they are available, you can request separate deliveries for in stock and pre-ordered items by contacting us.

Delivery to: Rest of World

 

Delivery Option Cost How long will it take?
International Standard €19 per order 3-10 working days
Important information about Delivery
  • Orders placed after 1pm on Friday, Saturday, Sunday or on a UK bank holiday, will be processed on the next working day.
  • All parcels are fully traceable after despatch.
  • Delivery of product care is chargeable unless these items are ordered with full price boots or ankle boots.
  • Exclusive of import duties and taxes where applicable.
  • We cannot deliver to PO Boxes.
  • Delivery times quoted are for in stock items. If you pre-order an item, the delivery time is from the date we expect to have the item in stock, as quoted at point of order.
  • If you’ve ordered both in stock and pre-ordered items, all items will be dispatched once the pre-ordered item(s) are in stock. If you would like to receive your items are soon as they are available, you can request separate deliveries for in stock and pre-ordered items by contacting us.