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Delivery Options

Free standard delivery to Europe for full priced footwear.

Delivery to: France, Netherlands, Germany

Delivery to a home or work address

Find out more

Delivery to: Rest of Europe

Delivery to a home or work address

Find out more

Delivery to: Rest of World Delivery

Delivery to a home or work address

Find out more

Delivery to: France, Netherlands, Germany

Free standard delivery for full priced footwear. 

Delivery Options Cost How long will it take?
Standard FREE for orders containing full priced footwear. €6 per order for sale products/ product care only 3-7 working days
Express €10 per order 2-3 working days
Important information about Delivery
  • Orders placed after 1pm on Friday, Saturday, Sunday or on a UK bank holiday, will be processed on the next working day.
  • All parcels are fully traceable after despatch.
  • If you pay a delivery charge, and the goods were delivered to a destination within the European Union, if you cancel your whole order within 14 days after the day after you receive your goods, we will refund the Standard delivery cost. If you pay for an upgraded delivery, we will only refund the cost of Standard delivery.
  • Delivery of product care is chargeable unless these items are ordered with full priced footwear.
  • Exclusive of import duties and taxes where applicable.
  • We cannot deliver to PO Boxes.
  • Delivery times quoted are for in stock items. If you pre-order an item, the delivery time is from the date we expect to have the item in stock, as quoted at point of order.
  • If you’ve ordered both in stock and pre-ordered items, all items will be dispatched once the pre-ordered item(s) are in stock. If you would like to receive your items are soon as they are available, you can request separate deliveries for in stock and pre-ordered items by contacting us.

Last Order Dates for Christmas

To receive your DuoBoots on or before Christmas Eve, order by…

Boots, Ankle Boots and Product Care

Standard Delivery Express Delivery Saturday/ Sunday Delivery
UK Friday
20th December 1pm
Monday
23rd December 1pm*
*Where service is
available
Friday
20th December 1pm*
*Where service is
available
Europe Wednesday
18th December Midnight
Thursday
19th December 1pm*
*Where service is
available
N/A
USA & Canada Thursday
19th December Midnight
Friday
20th December 1pm
*USA only
N/A
Australia Wednesday
18th December Midnight
Thursday
19th December 1pm
N/A
ROW** Tuesday
17th December Midnight
N/A N/A

* International Express service only available in USA, France, Netherlands and Germany

**Excluding Russia, Turkey, Falkland Islands where last order date is Sunday 8th December Midnight


 eGift Cards

Email delivery
Worldwide Tuesday
24th December 3pm
Email delivery by 6pm Christmas Eve

 

 Gift Cards

Express Delivery
UK Friday
20th December 1pm
Western Europe + USA Monday
16th December 1pm
ROW Monday
9th December 1pm

Delivery to: Rest of Europe

Free standard delivery to Europe for full priced footwear.

Delivery Option Cost How long will it take?
European Standard FREE for orders containing full priced footwear. €15 per order for sale products/ product care only 3-7 working days
Important information about Delivery
  • Orders placed after 1pm on Friday, Saturday, Sunday or on a UK bank holiday, will be processed on the next working day.
  • All parcels are fully traceable after despatch.
  • If you pay a delivery charge, and the goods were delivered to a destination within the European Union, if you cancel your whole order within 14 days after the day after you receive your goods, we will refund the Standard delivery cost. If you pay for an upgraded delivery, we will only refund the cost of Standard delivery.
  • Delivery of product care is chargeable unless these items are ordered with full priced footwear.
  • Exclusive of import duties and taxes where applicable.
  • We cannot deliver to PO Boxes.
  • Delivery times quoted are for in stock items. If you pre-order an item, the delivery time is from the date we expect to have the item in stock, as quoted at point of order.
  • If you’ve ordered both in stock and pre-ordered items, all items will be dispatched once the pre-ordered item(s) are in stock. If you would like to receive your items are soon as they are available, you can request separate deliveries for in stock and pre-ordered items by contacting us.

Delivery to: Rest of World

Delivery Option Cost How long will it take?
International Standard €19 per order 3-10 working days
Important information about Delivery
  • Orders placed after 1pm on Friday, Saturday, Sunday or on a UK bank holiday, will be processed on the next working day.
  • All parcels are fully traceable after despatch.
  • Delivery of product care is chargeable unless these items are ordered with full priced footwear.
  • Exclusive of import duties and taxes where applicable.
  • We cannot deliver to PO Boxes.
  • Delivery times quoted are for in stock items. If you pre-order an item, the delivery time is from the date we expect to have the item in stock, as quoted at point of order.
  • If you’ve ordered both in stock and pre-ordered items, all items will be dispatched once the pre-ordered item(s) are in stock. If you would like to receive your items are soon as they are available, you can request separate deliveries for in stock and pre-ordered items by contacting us.